PestReport Pro — Support

Contact Us

For questions, bug reports, or feature requests:

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I restore my purchase on a new device?

Open PestReport Pro, go to Settings, and tap "Restore Purchases." Your subscription or lifetime purchase is tied to your Apple ID and will transfer automatically.

How do I cancel my subscription?

Go to iPhone Settings > Apple ID > Subscriptions > PestReport Pro > Cancel. Subscriptions are managed by Apple, not by us directly.

Why was the identification inaccurate?

PestReport Pro uses advanced image recognition which works best with clear, well-lit photos. Try taking a closer photo with good lighting. Identification is for educational purposes and may not always be 100% accurate.

Is my data private?

Yes. Photos are processed in real-time and are not stored on our servers. Your identification history is saved locally on your device only. See our Privacy Policy for details.

How do I delete my data?

You can delete individual entries from your history within the app, or uninstall the app to remove all data. We don't store any data on our servers.