PestReport Pro — Privacy Policy

Last updated: October 31, 2026

SDV Signal ("we", "us", or "our") operates the PestReport Pro mobile application (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our App.

Information We Collect

Photos: When you attach an inspection photo, the photo is transmitted to OpenAI's GPT-4o Vision API via our Cloudflare Workers proxy to assist with photo metadata and inspection note formatting. We do not store your photos on our servers after the response is delivered. OpenAI does not retain API inputs for training.

Inspection Notes & Reports: Inspection findings, property addresses, room-by-room notes, photo attachments, and generated PDF reports are stored locally on your device using Apple's SwiftData framework. This data never leaves your device unless you choose to export or share a report.

Firm & Inspector Profile: Your company name, inspector name, license number, and optional logo are stored locally on your device using UserDefaults and the app's documents directory. This data is never transmitted to any server.

Contact Email: If you email support@sdvsignal.com for customer support, we receive and store your email address and message for the purpose of responding.

Subscription Data: Subscription purchases are processed by Apple through the App Store. We do not collect or store your payment information.

Analytics: We use TelemetryDeck for privacy-friendly analytics. TelemetryDeck receives a hashed install identifier together with device and app metadata — for example your region, time zone, device model, operating system version and app version — alongside the name of the action taken, such as a screen being opened. It does not use cookies and does not store your IP address. We never send it your name, your photos, or anything you typed. See TelemetryDeck's Privacy Policy.

Third-Party Services

PestReport Pro uses the following third-party services:

• TelemetryDeck: Privacy-first analytics. It receives a hashed install identifier plus device and app metadata, and does not store your IP address. See TelemetryDeck's Privacy Policy.
• Apple App Store: Handles all in-app purchases and subscription billing. We receive anonymous purchase confirmation events through Apple's StoreKit framework and do not receive payment details. See Apple's Privacy Policy.
• Cloudflare Workers: Our backend proxy runs on Cloudflare's edge network. It forwards inspection photos and note prompts to the AI API and returns responses. No inspection data is stored on Cloudflare beyond request processing. See Cloudflare's Privacy Policy.
• OpenAI (GPT-4o Vision): Inspection photos and note-formatting prompts are sent to OpenAI's GPT-4o Vision API via our Cloudflare Workers proxy. OpenAI does not use API inputs to train their models. See OpenAI's Privacy Policy.

Data Retention

All inspection reports, findings, photos, and inspector profile data are stored locally on your device. Photos and prompt content transmitted to the AI API via our Cloudflare Workers proxy are processed in real time and are not retained on our servers after the response is delivered. You can delete individual reports or all data at any time through the app. Uninstalling the app removes all locally stored data.

Children's Privacy

PestReport Pro is not directed to children under 13. We do not knowingly collect personal information from children under 13.

International Data Transfers

When you attach an inspection photo or generate formatted inspection notes, photos and prompt content are transmitted to OpenAI servers in the United States via our Cloudflare Workers proxy. By using these features, you consent to this transfer. Content is processed in real time and is not stored on our servers after the response is delivered.

Your Rights (All Users)

• Delete inspection reports and photos at any time within the app
• Cancel your subscription through Apple's subscription management
• Request information about what data we hold (we hold none on our servers)
• Withdraw consent for AI processing by discontinuing use of the photo analysis and note formatting features

European Users (GDPR)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation:

• Legal Basis: We process inspection photos and prompt content based on your explicit consent (accepting the AI disclosure in onboarding and using the photo analysis and note formatting features). You can withdraw consent at any time by not using those features.
• Data Controller: SDV Signal (Irvine Handyman LLC DBA), California, USA
• Right to Access: All your inspection data is stored locally on your device — you have immediate access.
• Right to Erasure: Delete inspection reports through the app or by uninstalling the app.
• Right to Portability: Your reports can be exported as PDF using the share feature in the app.
• Right to Object: You can stop AI processing at any time by not using the photo analysis and note formatting features.
• International Transfer: Inspection photos and prompt content are transmitted to OpenAI in the United States via our Cloudflare Workers proxy. This transfer is necessary to provide the AI-assisted formatting service.

California Users (CCPA)

• We do NOT sell your personal information.
• You have the right to know what personal information we collect (inspection photos and prompt content sent to AI — not stored).
• You have the right to request deletion of your data (delete within the app).
• We will not discriminate against you for exercising your CCPA rights.
• To make a CCPA request, contact us at support@sdvsignal.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: support@sdvsignal.com

SDV Signal
California, USA